If you have been following this blog at all, there have been a number of posts related to various upgrades I have made over the years to my Verizon FiOS service.
Upgrade from Cox to Verizon FiOS
Verizon FiOS IMG Update Lottery Winner
Verizon FiOS Router – Model #: MI424WR
Verizon FiOS Multi-Room DVR External Storage Expander
Upgrading FiOS Internet from 35/35 to 50/20
Yes, I’m a loyal Verizon customer. I even had their cell phone service when I owned a Palm Treo 700W before getting an interesting smartphone named iPhone in early 2009. Believe it or not, I thought the Treo 700W was the best smartphone on the planet at the time until Apple told us otherwise…
For the past few months, I have subscribed to Verizon’s Home Monitoring and Control services designed to enable homeowners to remotely view and control premises-based cameras, thermostats, lighting and other appliances. The monitoring service costs $9.99 month excluding equipment costs.
Verizon’s home monitoring services consists of three different equipment packages, tailored to meet your home monitoring needs, such as:
- video look-in capabilities to enable customers to remotely turn lights on and off.
- an energy control package which allows devices to monitor energy usage, such as a thermostat control. There are also adaptors to control appliances.
- a home monitor control kit which offers both the home monitoring and energy-monitoring equipment
Now I opted to go for option #1 above because I already owned a Filtrete 3M-50 Wi-Fi Thermostat since 2011.
Filtrete 3M-50 Wi-Fi Thermostat
Filtrete 3M-50 Wi-Fi Thermostat and ThingSpeak
Suffice it to say, I’m perfectly happy with my Filrete 3M-50 which works flawlessly with my iOS devices to remotely monitor and control home thermostat while away. If it ever breaks, I may consider moving to Verizon’s thermostat control. Unfortunately for me, Filtrete does not offer a Windows Phone app for this product yet.
I ended up spending approximately $300 for all my components:
- one front door deadbolt keypad lock
- two door and window sensors
- one wireless pan/tilt camera
- one wireless indoor camera
- Home monitoring gateway router
Since you have to have a home monitoring gateway router, I ended up purchasing their “Home Monitoring Kit” and added on my additional devices.
The hardware is relatively easy to install. I don’t think my mother could install it though; so there is some work there. For me, probably the most difficult part is configuring the z-wave devices and the wireless camera. The front door deadbolt keypad lock did not want to pair with the gateway router and it took a number of failed attempts to finally get it to work. I spent over an hour initially trying to get the wireless cameras to detect find my wireless network and eventually plugged an Ethernet cable into the camera so that I could configure it. All of my devices have worked flawlessly since their initial setup!
In general, I would say I’m pleased with my setup. The reviews on Verizon’s product pages and forums seem to be mixed. Some folks simply can’t get it to work, or they find that Verizon’s closed system is limiting. By that I mean, you must purchase all your devices from Verizon. You cannot hook-up your own z-wave sensor or wireless camera on their system and expect it to work. Verizon has a Home Control administration web page where they list all your purchased devices and you have to select it in order to configure it and bring it on-line.
This is probably the single disappointing aspect about the product, since technically there isn’t any difference between Verizon’s hardware and the z-wave products you can buy online.
For me, I love the ability to remotely access my cameras, light sensors, and deadbolt using either my PC or my iOS device. I will say that although the iOS app works, it does appear to crash often and not connect to the home monitoring service for some reason. One missing feature over using the PC is that you do not have the ability to pan/tilt the camera using the iOS app. This seems to be the number one request enhancement to the app.
When the iOS app first launches, it typically will prompt you for a pin # before allowing you remote access to your devices. I’ve learned that if you exit the application and return without starting at the main application screen, it will either hang trying to continue where you left off and/or prompt you for a pin # again and never really respond after that.
Since upgrading my wife to a Lumia 900 running Windows Phone 7, I don’t see where Verizon offers a Windows Phone app yet. This is a bit disappointing and hope they provide something relatively soon.
For the most part, I’m happy with my Verizon Home Monitoring and Control. If they can continue improving the system, make their iOS app more stable and add the pan/tilt, and provide alternative apps; naming for Windows Phone, I think they will have something all their customers will thoroughly enjoy.
Time will tell -